How can your aesthetics business stay connected with clients during COVID-19?

Max Hayward • Mar 14, 2020

“How can your aesthetics business stay connected with clients during COVID-19?”

Aesthetic Nurse Software are committed to keeping our clients informed and supported. Above all, we want your business to continue delivering exceptional service, with as little disruption as possible.

How can you do the same?

  • Before appointments, inform clients about the precautions they should take before arriving – following the latest government advice.
  • Put out a notice or update on your social media about the actions you have taken to protect your clients in clinic, reassuring them about the professional and safety standards you provide in your business.
  • On arrival, provide all clients with the facility to wash their hands or have hand sanitiser available.
  • Educate your clients with aftercare guidance. Due to the nature of aesthetic treatments, and especially as most treatments are within the facial area clients should avoid touching their face. This should be a standardised practice after any treatment; please re-iterate the importance of following this advice due to coronavirus.

Aesthetic Nurse Software can help you to stay in touch with your clients with automated messaging, built within the software, which enables you to send information directly to clients promptly and efficiently. With this feature, you can quickly reschedule appointments and make sure that clients receive essential information about taking precautions before their appointment. Not only will this help to protect your business, but also your employees and clients as much as possible.

To find out about the automated text messaging services built into the software, please click here. You can also follow our step by step guide on how to set up an automated text below.

What are we doing at Aesthetic Nurse Software?

We are confident in our ability to act fast to follow any Government and Public Health advice in a situation that’s changing on a daily basis.

For now, and until further notice, we are taking a ‘business as normal’ approach, and being supportive of all our clients and their clinics where possible.

We all have to take sensible precautions following Government health and travel advice. Therefore, we would advise all of our clients to continue following the latest Government advice on hygiene and hand washing. Washing hands regularly for at least 20 seconds and use an alcohol-based hand sanitiser if soap and water are not available. For more information about helping to prevent the spread of coronavirus, please visit:

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