
Practitioner Spotlight – Dr. M. Sha
August 22, 2025From Paperwork to Patient Confidence: How Tawa Dowling Runs Her Clinic with ANS

Jessica Chipman • August 31, 2025
With over seven years in the aesthetics industry, Tawa Dowling has built her reputation as a solo practitioner dedicated to long-term skin health.
As an Independent Nurse Prescriber, what first inspired her to move into aesthetics was the promise of a better work-life balance, the chance to keep learning new skills, and, most importantly, the ability to help people gain confidence in their own skin.
After making the leap into aesthetics full-time, Tawa faced the same challenges many practitioners do – understanding figures, profitability, and marketing while running a business on her own.
Despite these hurdles, she’s carved out a unique space in the industry by specialising in long-term skin rejuvenation, focusing on patient journeys that span months and years, not just single appointments.
Clinic Focus
Tawa is best known for microneedling, skin boosters, and botulinum toxin treatments – all tailored to help patients achieve healthy, radiant skin.
For her, the most rewarding part of her work is seeing the genuine transformation in her patients’ confidence when their skin improves.
How Aesthetic Nurse Software Helps
Before discovering Aesthetic Nurse Software, Tawa operated with a paper-based patient records system but was struggling with space and had concerns over data security.
Since adopting ANS, she’s streamlined her day-to-day clinic management.
From automated appointment confirmations and reminders to online booking with deposits, the software ensures every step of the patient journey runs smoothly.
Tawa’s Favourite Features
- Online booking system – patients can book anytime, while she saves admin hours.
- Automated reminders – reducing no-shows and making the patient experience seamless.
- Snippets & treatment maps – aiding efficiency and simple, easy to understand notes.
Most importantly, ANS frees up her time so she can focus on what she loves: creating personalised treatment plans and supporting her patients’ skin transformation journeys.
Her advice for other practitioners considering ANS?
“It’s a no-brainer. The app is user-friendly, compliant, and saves you time and effort throughout your clinic day and beyond.”