For Lindsey Hurley and Emma Hill, aesthetics is about more than treatments. At The Skin Retreat Worcestershire, their focus is on creating a welcoming environment where patients feel listened to, supported, and confident in their treatment journey.

Bringing Clinical Expertise into Aesthetics

Both Lindsey and Emma joined the aesthetics industry in 2024, completing their initial training in May before launching their clinic that same month.

Lindsey and Emma have spent more than 20 years in the NHS, working as both injectors and independent prescribers. They are both level 7 trained in their NHS roles and have trained in advanced medical aesthetics and medical grade skin care.

Together, they bring a wealth of clinical knowledge and patient care experience to every treatment they provide.

Balancing Clinic Life with NHS Careers

Alongside running The Skin Retreat Worcestershire, both practitioners continue to work three days with the NHS and two to four days in the clinic.

Despite their busy schedules which also involve juggling two young children each, their shared passion for aesthetics made opening the clinic a natural next step.

“We both absolutely love what we do.”

Building a Business from the Ground Up

Like many new clinic owners, one of the biggest challenges has been learning the business side of aesthetics.

“As clinicians, we had no business, accounting or marketing experience, so we’ve had to learn quickly while growing the clinic.”

From managing finances and marketing to developing systems and processes, building a successful clinic has required them to step outside of their clinical comfort zones.

What Makes The Skin Retreat Worcestershire Different?

Located in a beautiful rural setting, The Skin Retreat Worcestershire offers a calm and relaxing experience for patients.

The clinic’s approach goes beyond aesthetics alone, with both practitioners placing a strong emphasis on education and holistic patient care.

“We support our patients with their skin concerns and are backed by our physiotherapists’ understanding of musculoskeletal anatomy and our advanced knowledge of facial anatomy.”

This combination of clinical expertise and personalised care allows patients to feel reassured that they are receiving safe, evidence-based treatments tailored to their individual needs.

Most Popular Treatments

The clinic is best known for delivering natural-looking results and helping patients feel like the best version of themselves.

Their most popular treatments are those of longevity – polynucleotides, micro-needling, facial rejuvenation with dermal filler and anti-wrinkle injections.

“We love seeing our patients leave feeling rejuvenated without looking overdone.”

Why They Chose Aesthetic Nurse Software

When selecting a clinic management platform, Lindsey and Emma wanted a system built specifically for aesthetics.

“Nothing on the market gave us the confidence that ANS did.”

After researching alternative systems, they felt ANS offered the functionality, flexibility, and industry-specific features they needed to support their growing clinic.

Looking Ahead

Although still early in their aesthetics journey, Lindsey and Emma have already established a clinic built on strong clinical foundations, continuous learning, and exceptional patient care.

With a growing client base and a clear vision for the future, The Skin Retreat Worcestershire is proving that combining healthcare expertise with a genuine passion for aesthetics can create something truly special.

theskinretreatworcestershire.co.uk