This week, we’re putting the spotlight on Nikki Zanna, founder of Halo Aesthetics – a serene, bespoke clinic nestled in a picturesque barn conversion – and home to a team dedicated to natural, refined results.

Meet Nikki

With 15 years in the aesthetics industry, Nikki has witnessed the sector evolve – and played a major role in shaping high-quality, ethical, and natural-looking treatments.

What began as an ambition to meet rising demand for subtle enhancements evolved into a full-time career, resulting in the creation of her own thriving clinic.

Today, Halo Aesthetics is staffed by two Aesthetic Nurse Prescribers, two Aesthetic Skin Therapists, two Clinic Co-ordinators, and a social media manager – a carefully built team that offers patients an elevated experience from start to finish.

Building Halo Aesthetics

Starting her business 15 years ago came with its challenges, and Nikki notes that the hardest part was finding the perfect location.

But nearly two years ago, she secured her dream space – a beautiful barn conversion with peaceful countryside views, setting the tone for the calm, boutique experience her clinic is known for.

What makes Halo Aesthetics unique?

According to Nikki, it’s their personalised, bespoke treatment plans and a strong commitment to natural-looking results that set them apart.

The clinic “doesn’t chase trends,” instead focusing on long-term patient relationships and holistic skin health.

Clients can have all their skin needs met under one roof – from injectables to facials to professional skincare.

And what does Nikki love most?

“The variety, the relationships I’ve built, and coming to this beautiful location every day – you relax as soon as you drive through the gates.”

Why Nikki Chose Aesthetic Nurse Software

Before discovering ANS, Nikki used several CRM systems – none of which offered the reliability or support she needed.

“The system I used previously constantly had outages and glitches, and customer service was terrible,”

she shares.

It was a colleague who recommended ANS… and Nikki says she hasn’t looked back since.

Day-to-Day Benefits

ANS has streamlined Halo’s operations in multiple ways, including:

• Automated medical questionnaires
• Consent forms
• Aftercare messaging
• Smooth, structured record keeping
• Easy capture of before-and-after photographs

Favourite Features

Nikki relies most on the online booking system – describing it as intuitive, beautifully designed, and extremely easy for patients to navigate.

Combined with automated forms (especially aftercare), it has become integral to Halo Aesthetics’ workflow.

Impact on Patient Experience & Growth

With ANS, patients can book appointments 24/7, fitting easily around their busy lives. Automated reminders also support rebooking, helping Halo maintain consistent patient journeys and treatment results.

Her Advice to Other Practitioners

“I wouldn’t hesitate to recommend ANS – and I do regularly! It’s simple to use, full of great features, always improving, great value for money, and the customer service is excellent.”

Halo Aesthetics is a shining example of how pairing clinical expertise with the right digital tools can create a truly elevated patient experience.

haloaesthetics.co.uk